COVID-19 Emergency Notice - Office Closure
March 16, 2020
In light of the ever-changing situation with COVID-19, the Madison Community Services District office will be closed to customers and visitors. The Esparto Community Services District office will also be closed to customers and visitors. They will no longer be taking walk-in payments in their office. The payment options listed below will be available beginning Monday, March 16, 2020.
The General Manager will continue working to meet the needs of our community but we are committed to limiting our customers’ and employee’s exposure to the COVID-19 virus. The General Manager will also be implementing “social distancing” during this time. If you have questions about your account or need assistance, please call 530-662-2888.
This decision was not made this decision lightly and we recognize that this may cause a hardship for some customers.
- Payment by Mail for ECSD and Madison Customers
If paying by check or money order through the mail, please send all payments with your payment coupon to ECSD, PO Box 349, Esparto, CA 95627. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill. You can mail check or money orders but do not mail cash.
- Payment Drop-off Location for Esparto and Madison Customers
You may drop your payment in our drop box at 26490 Woodland Avenue, Esparto, CA 95627. Be sure to put your payment in a sealed envelope and include the account name, complete service address and phone number in case we need to call you. You can pay by check, money order or cash. If you wish to confirm that your payment has been posted, you call our office 1-day after dropping off your payment. Please note that if you are paying with cash, the entire amount paid will be credited to your account.
You can continue to drop check or money order payments at the Madison Community Service District at 28963 Main Street, Madison, CA 95653. Payments dropped off here may take longer to be posted to your account.
We appreciate your understanding and cooperation in our taking an active role in combating COVID-19.